Industry
Leader 2026
About Vivacity
SALES, CLOSE DEALS FASTER
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The Problem
Celebrating with 25+ Internationally Renowned Companies
The current CRM market is heavily tilted towards product-led companies. Traditional CRMs are made for complex, high-velocity, low ticket sales. Service companies need more than a CRM. They need an automated system.
Leads Scatter Everywhere
Traditional lead management doesn't capture leads automatically. So 40–50% disappear.
Manual Work Drains Time
Sales teams waste 30–40% of their time on admin. Data entry and status updates kill productivity.
Zero Client Visibility
Interactions are scattered across platforms. No central inbox or client portal leads to churn.
The Solution
Tailored CRM
Solutions for Task
At Vivacity Solutions, we know every business has its own way of working. That’s why our CRM services are built to fit your specific tasks, workflows, and goals. Instead of using a one-size-fits-all system, we create customized CRM solutions that simplify your daily operations and help your team work more efficiently. From managing leads and tracking pipelines to automating tasks and generating reports, our tailored CRM setup keeps everything organized in one place. With Vivacity Solutions, you get a flexible and scalable CRM that supports your processes, improves productivity, and grows alongside your business.
Lead Management
All leads automatically flow in from web forms, phone calls, SMS, emails, LinkedIn, and API integrations.
Reporting
Multi-touch sales automation sequences run automatically across email, SMS, and phone.
Sales Pipeline Tracking
Clients log in and see project status, deliverables, timelines, and next steps in real time.
Real-Time
Reporting
Dashboard shows lead sources, conversion rates, deal velocity, and pipeline health.
AI-Powered
Insights
Call recordings, auto-transcripts, female voice tag. Deal health scoring shows which leads are winnable.
Simple & Powerful
Creating Goal Setting
Creating Goal Setting
Strategiesfor Business
Step 01
Capture Everything
All leads — web forms, calls, LinkedIn, referrals — automatically flow in. Organized. Ready for follow-up. Your team sees the full picture from day one.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 02
Automate Your Follow-Up
Preset sequences handle outreach. Email on day 1. SMS on day 3. Phone reminder on day 5. Multi-channel. Behavioral triggers. Your system works while you sleep.
Step 03
Close Deals & Scale
Dashboard shows hot leads and at-risk deals. Client portals keep prospects engaged. Renewal reminders trigger automatically. Revenue grows predictable.
Our Professional Assistant
The dedicated people powering every client relationship, workflow, and result at Vivacity.
Leadership
Chairman
Muhammad Haider
Chairman
A seasoned leader with decades of industry experience, Muhammad Haider provides strategic vision and governance that guides Vivacity's long-term growth and impact.
Founder & CEO
Taha Becker
Founder & CEO
Taha founded Vivacity with a singular mission: make enterprise-grade CRM accessible for service businesses. He drives product strategy, culture, and client success from the front.
Co-Founder
Muhammad Anis
Co-Founder & Director
Muhammad Anis oversees operations, partnerships, and international expansion. His operational expertise ensures every team and client commitment is delivered with precision.
Core Team
IT
Muhammad Irfan
IT Manager
Irfan keeps Vivacity's infrastructure running at peak performance — from server uptime to security audits — ensuring zero disruption for all clients.
CRM
Shaheer Arish
CRM Operational Manager
Shaheer manages day-to-day CRM operations, workflow configurations, and client onboarding — turning complex setups into seamless, working systems in record time.
Development
Zahid Khan
Full Stack Web Developer
Zahid builds and maintains Vivacity's client-facing web properties and custom integrations, ensuring every digital touchpoint is fast, functional, and polished.
Analytics
Muhammad Usman
Data Analyst
Usman transforms raw pipeline data into actionable intelligence — powering the dashboards and reports that help clients make faster, smarter revenue decisions.
Specialists
Marketing
Mariam Saeed
Digital Marketing Manager
Mariam leads demand generation, content, and social strategy — driving qualified leads into the funnel while building a brand that clients trust and prospects remember.
Data
Momna Shamim
Data Specialist
Momna handles data hygiene, segmentation, and enrichment across all client CRM accounts — ensuring every contact record is accurate, complete, and actionable.
SEO
Kainat Fazal
Sr. SEO Specialist
Kainat drives organic visibility for Vivacity and its clients through technical SEO, content optimization, and search strategy that delivers compounding, long-term results.
Frequently Asked Questions
Common Questions About Vivacity CRM
How long does implementation actually take?
Most teams are fully up and running in 7-10 days. Leads captured and auto-followed-up by day 5. Full optimization takes 30 days. You see ROI from day one.
Can we white-label and resell to clients?
Yes. That's one of our favorite features. Rebrand it. Sell it. Add $50K-$200K in annual revenue without building new software.
Will our team actually use this, or will it gather dust like the last CRM?
That's fair. Most teams hate their CRM because it wasn't built for their workflow. We build it for YOUR workflow. We train YOUR team. When a tool saves reps 10 hours/week instead of adding work, adoption is automatic.
What about security and compliance?
Data safety is non-negotiable. SOC 2 compliant. SSL encrypted. Regular security audits. GDPR and CCPA compliant. You own your data; we manage it.
Can you integrate with [our current tool]?
Probably. We integrate with 500+ apps through Zapier and have native integrations with Stripe, Calendly, Slack, and major business tools. Drop us a line and we'll confirm.
Can I export my data if I leave?
Yes. Your data is always yours. Export anytime in standard formats (CSV, JSON). No hostage situations.
What if we need custom workflows?
That's exactly why we're here. Advanced customization built-in. For truly unique needs, we have developers on staff.
What's the commitment?
Month-to-month. Cancel anytime. No contracts, no lock-in. Stay because you're getting value, not because you're locked in.
How does this compare to HubSpot/Salesforce/Zoho?
HubSpot and Salesforce are enterprise tools. For service businesses, they're overkill ($500+/month), take 3-6 months to implement, and require customization. Vivacity gives you 90% of the features at 20% of the cost, implemented in 10 days.
Do you offer training and onboarding?
Yes. Training included in your plan. Live onboarding sessions, documentation, ongoing support. Most teams go from zero to productive in 10 days.
What happens if we outgrow the system?
You won't. It scales to thousands of users, unlimited customization, unlimited contacts.
What kind of support do you offer?
Email and phone support on all plans. Response time: 2-4 hours during business hours. Growth and Scale plans get priority support. Enterprise gets a dedicated account manager.